David Morris MP shows red card to taxi refusals

David Morris MP tested his taxi hailing skills at Conservative Party Conference in a football-themed game with Guide Dogs. While trying to get a taxi to take guide dog owner Jacqueline to her local football match, the MP for Morecambe and Lunesdale heard about the real problems assistance dog owners face when being illegally refused by taxis and minicabs.

The Equality Act 2010 makes it illegal for a taxi or minicab driver to refuse to take an assistance dog or to charge extra for carrying it. However, Guide Dogs research found that 42% of assistance dog owners have been turned away by a taxi or minicab in a one-year period because of their dog. The research also uncovered that 38% of assistance dog owners have been asked to pay an extra fare for carrying their dog.

David Morris MP is supporting Guide Dogs’ call for all taxi and minicab drivers to undertake disability equality training so they understand the rights and needs of disabled passengers and feel confident to offer assistance. The campaign is supported by more than 30 organisations, including trade bodies, local government representatives and disability groups.

David Morris MP said:

‘It is simply not acceptable that people who are guide dog owners are being turned away by taxis which are often a lifeline to them. All taxi authorities should be making their drivers aware of the laws on this to ensure that those who need to use Guide Dogs are not being discriminated against.’

James White, Senior Campaigns Manager at Guide Dogs, commented:

“Imagine you were turned away by a taxi driver for no reason. This happens to people living with sight loss with shocking regularity just because they are travelling with their guide dog. It’s not only illegal, it knocks people’s confidence and stops them doing the everyday things that most people take for granted – going to a café, meeting friends, going to the doctor’s or to their local football match.

We are urging the Government to require disability equality training for all drivers to help reduce the number of access refusals.”